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ITIL Foundation 2-days Bootcamp in Quebec City
December 5, 2019 @ 8:00 am - 5:00 pm CST
“The Boost that Your Career Requires”
ITIL certification course inducts individuals to the usage of Key performance indicators to measure the IT department’s performance, progress, problems and also to continually improve the service. ITIL Foundation is the first step in the ITIL V3 structure. This training will elaborate on the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.